Yesterday saw the release of Service Manager 9.0 RP3.
Product Page: http://www.vmware.com/support/product-support/service-manager/index.html
Downloads Page: http://downloads.vmware.com/d/info/datacenter_downloads/vmware_service_manager/9_0
Some of you may be wondering what is VMware Service Manager, here is a quick extract from the product page:
VMware Service Manager develops a 100% web architected solution that automates IT Service Management processes in enterprise organizations.VMware Service Manager is independently verified to the highest level of ITIL compatibility for Incident Management, Problem Management, Change Management, Release Management, Configuration Management, Service Level Management and Availability Management.
I’m quite pleased with the iofnrmtaion in this one. TY!